Drop-in Sessions

Drop-in sessions provide flexible, informal support for users who have questions or need additional guidance while using MRI Evolution. These sessions are designed to offer quick assistance, clarify uncertainties, and reinforce previous training in a relaxed and approachable environment. Users can join at any time during the scheduled window to ask questions, explore specific scenarios, or resolve issues they are experiencing.

Purpose

To give users easy access to expert support without the need for a formal training session. Drop-ins are particularly useful post-training or during Go Live periods, helping to reinforce learning, encourage adoption, and address any issues, queries, or gaps in understanding. They also provide a safe space for users to build confidence in using the system at their own pace.

Duration

Typically 4 hours, scheduled at key points (e.g. post-training, during UAT, or after Go Live).

Target Audience

Any users of MRI Evolution who would benefit from additional support or guidance, including those who may have missed previous training or need a refresher.