MRI Housing Professional Health Check – Rents, Voids and Arrears
The Health Check consultancy package will review your set up and processing around the Rents and Arrears areas and provide a report detailing potential areas of improvement.
Business processes change over time, team members change potentially taking knowledge with them if they leave. New features become available in the product. A Health Check will help you identify areas where improvements to either processing or knowledge can be made via a comprehensive report identifying High, Medium and Low priorities as well as the size of the work required.
This health check includes a review of:
• Rent accounting setup
• Rent accounting processing
• Void management processes
• Arrears management setup
• Arrears letters
• Tenancy inspections
Should your organisation have Recurring Services or Pre-Paid Credits then you can utilise these for this consultancy.
If you would like more information on either of these options, please contact your Account Manager or our Solution Optimisation Team.