Revenues & Benefits: Digital Forms Create Bespoke Forms - Consultancy

Overview

This consultancy equips learners with the practical knowledge and skills required to create bespoke digital forms within the MRI Revenues & Benefits Digital system. Participants will gain a clear understanding of form design principles and how to build effective, user focused digital forms.

Duration: 1 day

Key Topics

• End to end design and build process for bespoke digital forms
• Translating service requirements into form logic, workflows, and user journeys
• Accessibility, usability, and data quality best practice
• Plain language and content design
• Mandatory and optional field configuration
• Validation and error messaging
• Structuring forms using sections and pages
• Applying rules and logic
• Previewing, testing, and refining forms
  

Audience

• Revenues, Benefits, and Customer Services leads
• Digital transformation teams
• System administrators
• Form builders and content designers

Outcome

• Learners will be able to confidently design and build bespoke digital forms, with a clear understanding of user journeys, service outcomes, and data requirements, including appropriate validation and quality standards.