Revenues & Benefits: Digital Forms Customisation - Consultancy

Duration: 1 day (including demonstrations and hands-on exercises)

Key Topics

• Navigating the MRI Revenues & Benefits digital forms customisation system
• Adapting existing forms to meet service and legislative requirements
• Creating fields, sections, and validation rules
• Applying workflow logic for accurate routing and processing
• Testing, publishing, and managing versions of customised forms
• Identifying and resolving common configuration issues
  

Audience

• Revenues & Benefits officers
• System administrators
• Digital transformation teams
• Staff responsible for form maintenance or service improvement

Outcome

• Participants will gain confidence in editing and configuring digital forms, applying conditional logic correctly, testing and publishing changes safely, and managing errors and version control effectively.