Revenue & Benefits: Introduction to Business Rates - Live Training

Interested in learning  the screens and functions most commonly used in the work day administration of Business Rates? Fill out this training request form.

Duration: 3 Days 

Key Topics

• Exploring the Desktop including searches, hyperlinks and tool tips
• Account / Property Creation and Maintenance
• Logging Correspondence
• VO Notifications and Completions
• Rateable Value Maintenance
• Vacations and Occupations
• Empty Rate, Exemptions & Relief Maintenance
• Interest Calculation
• Online Postings, Transfers and Refunds
• Splits, Mergers & Reorganizations
• Empty/ Void Property Maintenance
• Analysis & Totals Functionality
• System Parameters
• My Tasks
• My Schedule

Audience

• Revenues Officers

Outcome

• Be able to navigate around the MRI Business Rates application
• Understand the principles of account creation and maintenance including account movements and VO Schedule amendments
• Be able to conceptualize bill periods and bill records together with associated transactions
• Be able to update empty rates, reliefs and exemptions
• Be experienced in posting, transferring and refunding remittances and interest calculations
• Have a clear understanding of the system parameters and processes