Revenue & Benefits: Introduction to Payments - Live Training
This course has been designed for anyone using the application to issue, reissue or reconcile payments in respect of Housing Benefit, Council Tax/ Business Rates refunds, or refunds originating from the MRI Overpayments application and can benefit Customer Service staff, Managers, and Senior Benefit Officers by providing an overview of the application.
Live Training
Revenue & Benefits
Benefits
Revenue & Benefits: Introduction to Debt Management - Live Training
This course has been designed for anyone who will administer Housing Benefit Overpayments including Administration Penalties, recovery on behalf of other authorities and DHPs and can benefit Customer Service staff, managers and Senior Benefit Officers by providing an overview of the application.
Live Training
Revenue & Benefits
Benefits
Revenue & Benefits: Business Rates Recovery - Live Training
This course is designed for anyone responsible for Recovery & Enforcement within Business Rates including Court Officers and Visiting Officers. It covers all aspects of the Recovery cycle and includes all relevant functionality such as application parameters and Recovery batch processes.
Consultancy
Revenue & Benefits
Business Rates
Revenues
Revenue & Benefits: Templating - Live Training
Each of the MRI Revenues & Benefits applications produce a variety of systemgenerated correspondence, including decision letters, visit notification, bills and reminders in addition to the ability to produce ad-hoc letters such as further information requests, review forms, and memos.
Consultancy
Revenue & Benefits
Council Tax
Business Rates
Benefits
Revenues & Benefits
Revenue & Benefits: Council Tax Management Totals - Live Training
This course is designed to equip attendees with the necessary skills to understand and balance the figures supplied via our extensive range of management totals, on-line functionality and batch program routines available for Council Tax.
Live Training
Revenue & Benefits
Council Tax
Revenues
Revenue & Benefits: Business Rates Management Totals - Live Training
This course is designed to equip attendees with the necessary skills to understand and balance the figures supplied via our extensive range of management totals, on-line functionality and batch program routines available for Business Rates.
Consultancy
Revenue & Benefits
Business Rates
Revenues
Revenue & Benefits: System Administration - Live Training
This generic course is designed for anyone who will be responsible for the daily system administration of the MRI Revenues & Benefits applications. The course can also be tailored to focus upon a specific application’s batch program suite, including dependencies, prerequisites, and output.
Consultancy
Revenue & Benefits
Council Tax
Business Rates
Benefits
Revenues & Benefits
Revenue & Benefits: SQL/QBF - Live Training
This course is not application-specific and therefore focuses primarily upon SQL/QBF syntax, meaning delegates can apply their knowledge across all MRI Revenues & Benefits applications. It is designed to equip users with the necessary skills to retrieve, update and manipulate information held within the database via SQL and QBF.
Consultancy
Revenue & Benefits
Council Tax
Business Rates
Benefits
Revenues & Benefits
Revenue & Benefits: Total Mobile, Inspections & Building Works - Live Training
Our Total Mobile solution enables customers to move away from paper-based visiting records and transmits data electronically between the mobile device and the MRI Revenues & Benefits back office applications, eliminating the need to rekey data.
Consultancy
Revenue & Benefits
Council Tax
Business Rates
Benefits
Revenues & Benefits
Revenue & Benefits: Subsidy Integrity Error Resolution - Live Training
This course covers an introduction to HB6800 Subsidy Integrity Check and Totals & Reconciliation and provides understanding around resolving integrity errors and imbalances together with preventing future occurrences is covered. Each is therefore crucial in ensuring subsidy cells report expected values and linked systems are in balance.
Consultancy
Revenue & Benefits
Benefits
Revenue & Benefits: My Tasks - Live Training
This course has been designed for anyone not using the My Tasks functionality within the MRI Revenues & Benefits application, we offer training on a) how to set and configure Standard and User-Defined Tasks and b) configure use of them in the most effective way for your authorities’ requirements.
Live Training
Revenue & Benefits
Revenues & Benefits
Revenues
Revenue & Benefits: Best Practice Review - Consultancy
The new Best Practice Review offers to assist the customer in getting any recommendations made from the initial review & report, into the live working environment over a 6-month period.
Consultancy
Revenue & Benefits
Council Tax
Business Rates
Benefits
Revenues & Benefits
Revenue & Benefits: Subsidy Completion Service - Consultancy
Having balanced and reconciled hundreds of subsidy claims, and possessing an intimate knowledge of the MRI Benefits application, our Business Consultants are ideally placed to assist you in reconciling your claim.
Consultancy
Revenue & Benefits
Benefits
Revenue & Benefits: Bespoke SQL Service - Consultancy
This Whilst each application incorporates a suite of batch programs designed to report on or manage caseload and circumstances, it is anticipated that our customers may require bespoke reports to meet a need. Such bespoke developments may be necessitated to report on or minimize user error, following a Freedom of Information request or to tidy up data.
Consultancy
Revenue & Benefits
Council Tax
Business Rates
Benefits
Revenues & Benefits
Revenue & Benefits: Archiving & GDPR Service - Consultancy
This Available for the Council Tax, Business Rates and Benefits applications (including the Fraud module), our Archiving & Data Removal Service can significantly improve the performance of batch programs as there are fewer records to analyze.
Consultancy
Revenue & Benefits
Council Tax
Business Rates
Benefits
Revenues & Benefits
Revenue & Benefits: Freedom Of Information Service - Consultancy
Available for each of the applications Housing Benefit (including Council Tax Support and Overpayments), Council Tax and Business rates, any freedom of information can be investigated up by the business consultants who will create an SQL and report these back to you within the relevant timescales.
Consultancy
Revenue & Benefits
Council Tax
Business Rates
Benefits
Revenues & Benefits
Revenue & Benefits: Totals & Reconciliations Hub - Live Training
The totals and reconciliations hub ensures that the benefits application balances with all the other linked applications – CTS, Debt management, Payments, and Rents. This training will help sites set up the Totals and Reconciliations Hub for the first time.
Live Training
Revenue & Benefits
Benefits